Good questions.

No. Check out as a guest. You'll get an order confirmation by email as soon as payment goes through.

Visa, Mastercard, American Express, UnionPay, Apple Pay, Google Pay, Shop Pay, PayPal and Klarna.

As long as it hasn't shipped — and, for a mounted ski, as long as we haven't drilled it — yes. Write to us with your order number. Once a ski is mounted to your details, it's yours.

Yes. Same price online and in store, and no discounts before, during or after the season. One price, everywhere.

Not yet. If you really want one, write to us and we'll sort something out.

Switzerland, with free shipping.

An unmounted ski or a pair of skins ships within 3 working days. A mounted ski ships within 5 working days after we receive your set-up details. Add the carrier's time: Swiss Post usually delivers within 1 to 2 working days.

Free. On everything. For now.

Yes. You'll get a tracking link by email when it ships.

Sorry. Take photos of the box and the skis before you do anything else, and write to us within 48 hours. We'll handle it with the carrier.

Start with the size guide: height and weight give you a range. Between two sizes, go longer for stability, shorter for quick and playful. Then ask us if you're still unsure — it takes one email.

Piste: Carver. A bit of everything: Recreation. Freeride and powder: Celebration. Or take the Ski Finder — five questions, one minute.

No. Three models, ten lengths, everyone. Pick by height, weight and style.

No. Bindings are sold mounted on a Simply., which is how we keep mounting free and done right.

Add a binding on the ski page. After checkout we email you a two-minute form: boot sole length, weight, height, age and skier type. Our ski techs drill on the mark, mount and set the binding, and ship. Five working days after we have your details.

Squire 11 for the Carver and the shorter Recreation; Griffon 13 for the longer Recreation and the Celebration; Jester 16 if you're heavy or ride very hard; Kingpin 10 for touring. Details on each ski page.

Fine. Write to us with the model and your boot sole length. We'll confirm the price and mount it by hand.

We choose it for your ski at mounting. Nothing for you to pick.

Not yet. Outside Switzerland we ship skis unmounted; any shop can mount them on the printed mark.

Printed on the ski. It's the only position we recommend, and the one our techs use.

No. It's been drilled and set to your details, so it can't go to anyone else. Check the size before you add a binding — we're happy to help.

Unmounted skis, skins and beanies: yes, within 10 days, unused and in their original packaging. Mounted skis: no.

You do, unless the product is faulty — then it's on us, label included.

Two years from purchase against manufacturing defects.

Manufacturing defects that affect how the ski rides — delamination, structural failure, a sidewall or base coming off without impact. Not covered: normal wear, cosmetic marks, impacts on rocks or rails, crashes, bindings mounted off the mark or by a non-professional.

Write to us with your order or proof of purchase, the serial number (NFC tag under the mounting point) and a few photos. We inspect at the workshop, then repair or replace. Details on the warranty page.

In Le Châble, at the foot of Verbier. Design, prototyping, production, finishing and mounting — all under one roof, at our partner workshop First Track.

On the Recreation and Celebration it does real work: it lets the tail drift and release in soft snow and keeps the ski surfy. On the Carver it's mostly signature — and a slightly kicked tail for switch carving. On all three, it's reinforced.

Yes — and you should. Piste and park, no problem. Deep snow, only if you know what you're doing. Same as any ski.

Yes. Cut them for the shape and check the nose and tail fixings before you go. Or take ours — Pomoca, pre-cut, ready.

Wax when the base looks dry, sharpen when the edges stop biting (0.5° base, 88° side), store dry. The NFC tag under the mounting point links to the care notes.